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Our obligation to look at the person AND the circumstances. Better not to know what someone else does. How do we put a positive spin on something when it's so blatantly wrong? Understanding the intention of the person even though an aveira (sin) has been committed. our view of the person influences our perception of their acts. Different upbringing, culture, environment; what about a halachic rashah? the mitzvah of resolving the doubt favorably... but don't be naive.